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Pittsburgh, PA

Papa J's Mercato - Strip

4 posts · Dec 19, 1995 to Jan 16, 1996

Julio R.Robotics Institute, Carnegie Mellon UniversityDec 19, 1995
 Brian R. wrote:

  > Does anyone have any information about the new restaurant in the Strip
  > (Smallman side - near Kaya) called Papa J's Mercato?  It is extremely
  > large and interesting looking - although open it is still has some
  > construction occurring inside.

 I was there a couple of weeks ago. The food is fresh, varied, and very well
 prepared. Allkinds of good pasta, salads, seafood, etc. Too much for me to
 remember. The deal is that you get a "passport" when you enter, and as you
 go to each stand, they mark down what you bought on the passport, and they
 tally it up for you when you leave. The small print also says they add a
 10% service tax - I guess it's for bringing drinks to your table.

 All in all it is a very nice change in pace and atmosphere.
 I give it two tongues up.

   Julio

 *****************************************************************************
 * Julio K. Rosenblatt                            Carnegie Mellon University *
 * [email removed]                                   Robotics Institute         *
 * http://www.cs.cmu.edu/~jkr                     (412) 268-6880             *
 *****************************************************************************

                     "The revolution will be televised."
AnonymousCarnegie Mellon, Pittsburgh, PADec 27, 1995
 I was just at PapaJ's Mercato last week to eat lunch, and was not very
 impressed.  While the place is unique and has food stations to make your
 meal as you want it, I don't think that $11.00 for tortellini with marinara
 sauce and a diet coke is worth it.  Now mind you, there was no bread
 included, nor a salad, and the sauce was mediocre.  I don't mind paying
 for a meal, but it should reflect what you get and this definitely did not.

 I know that they're just opening, but that still doesn't excuse some of the
 things that I have recently encountered.  First, let me warn anyone that
 goes there -- do not leave a tip -- for bringing your drinks, they charge
 you at the cashier's a gratuity charge, which is in very little print.
 Then, we were thinking of planning a function there, and I must say that
 their response was inadequate at best.  Not only did they not submit a
 proposal when promised, but I had to telephone several times and was told
 I would have to call back -- not "can I take your name and phone number and
 have one them get back to you" -- very unprofessional.

 The proposed menu and date were not what we initially had discussed, so all
 in all I was extremely disappointed.  And, I did make allowances for their
 being new.

 So, I would say try at your own risk.  The idea is nice, the food is somewhat
 expensive for what you get, and it's very cold in the restaurant.
Philip C.Carnegie Mellon, Pittsburgh, PAJan 7, 1996
 A further note to P.J. Mercato's and a warning re: fine print.  I was
 there about two weeks ago.  They were still in the struggling/shakedown
 mode so I don't think a comment on the service is that useful.  At the
 same time my companion and I were speculating on the near term
 bankruptcy date of the operation.  It looks like a management nightmare
 in a business infamous for such problems and an invitation to employee
 theft etc. NOTE WELL:  You are given a "passport" on which all of your
 purchases are recorded.  It is extremely obscure as to price and items
 which accumulate in your gourmet fantasy escape :*) CAVEAT EMPTOR.  I
 did discover the 10% automatic gratuity and inquired about it.  OK so
 what?  WORST FINE PRINT!!!  If you read the back of the passport you
 will find a charge of $100 DOLLARS IF YOU ATTEMPT TO EXIT WITHOUT THE
 PASSPORT!!!  Browse the chic food bars and have a few glasses of wine,
 lose your passport ET VOILA!! Wave a fond farewell to your
 host/date/etc. and pay up big.  I sure you can imagine other delightful
 scenarios.  Not for me.  A lot of flash without anything more than
 average food for the price.  Philip.
Kirk P.Univ. of Pittsburgh Computer ScienceJan 16, 1996
 We also ate at Papa J's this weekend and were very disappointed.
 I had grilled trout, a small salad and a beer.
 My wife had rock shrimp with pasta and some wine. The food
 was OK, but a poor value for $40.
 We were also not informed of the service charge. A few of the
 servers acted like they were very bothered that you imposed upon
 them for some food. The atmosphere was poor: there were lots of
 uncleared tables, we couldn't find a cleared table that didn't
 have food crumbs on it, the plain cinder walls gave the whole
 place a very cold feeling. While it was an interesting experience,
 I don`t think we'll be going back anytime soon.

 Kirk
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