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Rhode Island

Insulting Customers

1 post · Feb 26, 1997

Bob W.Tax AnalystsFeb 26, 1997
jcs wrote:
>
> Mazie F. wrote:
>
> ***
> ***   I live in New England as well, and there are a few other restaurants I
> *** can think of (Dick's Last Resort in Boston and Geoff's sandwiches in
> *** Providence) that also have insulting the guest type themes.  They all do
> *** quite well as far as I know. Does anyone else find that weird?
> ***
> ***    First time I went to Geoffs, I actually walked out. I didn't realize it
> *** was their gimmick to be so rude.  Why on earth would anyone PAY to be
> *** insulted?
>
> I've been a longtime customer of Geoff's (both locations) and i think they
> are less rude than they are just not in the business of putting up with
> stupid questions and requests. :-)  The Geoff's on benefit st. certainly
> has an edge to it, but the one on Thayer St. is much tamer. I guess the
> brown community just can't abide by snippy counter help.
>
> Jenna

I too am a long-time Geoff's patron (over 20 years, gulp). The place is a madhouse, and they make some of the most complicated sandwiches around, so I can understand some lack of patience. It's not a gimmick, just the "we are Geoff's mindset." OTOH, they don't help themselves with their ridiculous Geoff's lingo: Do you want a hat on that? Staying or flying? And everything spoken at 78 rpm. True story, a la Stan Mack: when offered the choice of "rye, roll, pump?" the man next to me chose "rye roll."

If they really piss you off, just take a few hundred extra of their delicious pickles. We have walked out of there with several cups stuffed with pickles.

Bob Wells
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