The Hotlicks in Galleria is now a franchise, owned by the same company that provides the food service for the airlines at Pgh Int'l Airport. So they specialize in airplane food. I think, not sure though, that there is a Hotlicks at the airport that they also run. The food at the Galleria one is AWFUL, and if it is franchise, one wonders why the original owners don't have some sort of quality control over the process -- after all -- it is their name and reputation on the line. BTW, rumor has it that the Balcony and Hotlicks in Shadyside are closing bec. the building owners want to rent the place for a Pottery Barn. No word on if they may be open elswhere in Shadyside or some other place.
Pittsburgh, PA