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Raleigh-Durham, NC

Is there GREAT service at any triangle restaurant?

1 post · Sep 10, 1997

Ann J.SAS Institute Inc.Sep 10, 1997
I'm really surprised to hear about such poor service at Fearrington House.

I've eaten out there several times including once within the last couple of months, and every time the service and food have both been excellent!

ann

On Mon, 8 Sep 1997 09:56:37 -0400, [email removed] (Peter Aitken) wrote:

>I am sorry to hear that Fearrington House continues to slip. Over the
>past few years their food has not been up to the standards they had set
>previously, and to hear that their service is suffering also ... it's a
>shame.
>
>I have had consistently good service at Aurora. Nothing, however, can
>compare with the service we had at the Ritz Hotel in London. Not the
>Triangle, but if you're ever in London and want to experience that
>classic English service (and some darn good food) it's worth a visit.
>
>Peter G. Aitken
>
>In article <Pine.A41.3.95L.970907174805.76032A-
>Someone wrote:
>>
>>
>> On 7 Sep 1997, A. E. wrote:
>>
>> > Yes.  Fearrington Inn south of Chapel Hill.  Both the food and service are
>> > of the hightest order.
>>
>> Like it's been said here, not everyone has the same experience at the same
>> restaurant.  After hearing all the hype about Fearrington, we took an
>> out-of-town guest, and ended up being mortified about the terrible
>> service.
>>
>> It was not busy the night we went, but we waited and waited - and waited -
>> for someone to come to our table, say nothing of to take our order.  W/o
>> going into all the details, when we finally got our dinners, everyone's
>> food was cold.  Not just cool, but ICE cold. We asked our waiter to return
>> it and have it warmed up.  He took the plates, w/o a word of being sorry,
>> etc.  Returned plates brought the same cold food once again.  This time
>> our complaint to the server was a little more emphatic.  He grabbed them
>> up and said:  Well, the kitchen is having some renovation work done so we
>> can't help some of these problems!"  We couldn't believe it!  If a kitchen
>> is non-working in any area that would interfere with the quality of the
>> dinner, then the dining room should be closed down until such time as
>> dinner can be served to standards (and high ones at that considering their
>> prices).  Also infuriating was the fact that our wine bottle was placed on
>> a table across the room and never did the waiter come to check our glasses
>> to see if we needed more.  Each time we wanted more wine, we had to find
>> the waiter and ask.
>>
>> I can only say that we have heard of other bad dining experiences from
>> people who live out there and will not go there because of it.  Really,
>> you get better service at their Market cafe.
>>
>> There, that's my $.02.
>>
>> Sally
>>
>>
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