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Boston, MA

Unpleasant experience at La Famiglia Marco (Brookline, MA)

1 post · Apr 19, 1998

Rob G.Boston CollegeApr 19, 1998
 Last night (Saturday), desperately in search of leavened matter
 at the conclusion of Passover, we entered La Famiglia Marco (1032
 Beacon St, near St. Mary's) at 8:45 and were promptly seated.  At
 around 9:00, we ordered.  Initially, the order was for a small
 soup for me, a small salad for my wife, and a large ("Abondanza,"
 in Marco-speak) order of chicken, broccoli, and ziti for the two
 of us.  The waitress explained to us that there was a $4 fee for
 sharing, so we changed the order to a small chicken/broccoli/ziti
 and a spinach and cheese calzone.

 My impression is that Italian restaurants introduced large
 portions to encourage sharing, with the notion that much of the
 cost of an order was preparation, and cooking one large order
 took much less time and was much less effort than cooking two
 small orders.  Hence, the small chicken/broccoli/ziti was priced
 at $12 and the large at $20.  Looking at neighboring tables, it
 was clear that even the small portions consisted of more food
 than the average diner would like to eat.

 The small order of pasta e fagiola soup was served in a coffee
 mug, making it the smallest portion of soup I have ever received;
 the price of $3.50 was far from the least I have ever been
 charged for soup.  The small salad was more or less what one
 would expect for $2.50.

 Then we waited.  At 9:55, the waitress, perhaps seeing that I was
 increasing annoyed, explained that the kitchen was backed up with
 pizza orders and offered to bring the ziti right away and the
 calzone later.  We declined that suggestion.  At 10:15, with no
 dinner in view, I asked for the check and we went to Chef Chang's
 for an order of house special fried rice.

 My suspicion is that some bean-counting consultant decided that
 too many people were sharing large orders and that more money
 could be made by forcing diners to get smaller orders instead.
 What the consultant didn't notice was that the kitchen now can't
 deal with the influx of different orders.

 I wouldn't recommend that you try the restaurant at a busy time,
 and I have no intention of going back at any time.--Rob
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